Reporting issues:

To report an issue, please contact our support team at and provide us with the following information:

  • The name of your institution (i.e., university or museum name)
  • How you are accessing Artstor (on-campus, off-campus using your personal Artstor account, or off-campus using your library’s proxy server)
  • The specific error message or issue you are seeing (screenshots are helpful)
  • The time the error occurred
  • Your IP address (