Usage Reports

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About COUNTER 5 Reports

Project COUNTER is a standardizing body that issues a Code of Practice for use by publishers and content providers to count and report usage so that libraries can evaluate use in consistent ways across electronic resource platforms. In addition to the existing event metrics, Artstor is pleased to finally offer COUNTER Release 5 reports compliant with the COUNTER Code of Practice.

Accessing Artstor's Reporting Tool

URL: https://report.artstor.org/

Your personal Artstor account must be given administrative privileges to access the new reporting site. You can also use your institution’s shared administrative login. These details were sent to the administrator when your institution first subscribed.

If you need administrative access added to your Artstor account or a reminder of the shared administrative credentials, please contact Artstor Support.

Available Usage Reports on Artstor

Data Prior to 2019 is no longer available. COUNTER 5 data for Artstor is available from January 2020. The Artstor User Engagement Report data is available from January 2019. 

COUNTER 5 Release Reports

• *Platform Master Report (PR) -- A summary-level report that you can customize to include Item Requests, Item Investigations, and Searches.
  
• Platform Report 1 (PR_P1) -- A standard view of the Platform report, the PR_P1 provides summary detail of Total Item Requests, Unique Item Requests, and Searches Platform.
  
• *Item Master Report (IR) -- An item-level report that you can customize to include Item Requests, Item Investigations, and Searches.
  
• Multimedia Item Requests (IR_M1) -- A standard view of the Item report, the IR_M1 reports on usage at the item level using Total Item Requests.

*In the PR and IR reporting, you will see Data_Type and Metric_Type values that will not appear on your report because they are not relevant to Artstor. All Artstor content is of the “Multimedia” Data Type.

Additionally, Unique Title Requests and Unique Title Investigations are only calculated for Book content, and thus not relevant to Artstor. These options appear in the report selection screen to follow the COUNTER Code of Practice.

Artstor User Engagement Report

• A comprehensive view of user events on Artstor including browsing, image group activity, image uploads, usage, searching, sharing, and login/registration data. Usage is now calculated in Total Item Requests to align with COUNTER 5.
• The Engagement Report offers a breakdown of the types of usage that contribute to Total Item Requests, such as Views and Downloads.

What report should I use?

• COUNTER Platform Reports: commonly used for annual reporting. ACRL Academic Library Trends and Statistics Survey / IPEDS recommend using “Total_Item_Requests” for Multimedia reporting in COUNTER Release 5.
• COUNTER Item Reports: shows usage of individual Artstor images, and can be helpful towards identifying spikes in usage related to promotional activity.
• Artstor Engagement Report: a comprehensive view of user events on Artstor, designed to help libraries understand how the Artstor platform is used for teaching and learning activities. This report includes a breakdown of view and download activity (no longer available in COUNTER reports), browsing, sharing, searching, image group activity, and user login and registrations.

Key Terms and Metrics

The current COUNTER standard does not specify reporting on usage format, e.g. views vs downloads. Usage is consolidated into a single metric called Item Requests. COUNTER 5 does not report on specific user behavior such as browsing, user accounts, and sharing. Artstor captures this information in the new Engagement Report.

COUNTER 5 Report Metrics*

Engagement Report Metrics*

*If there is no usage for a given metric, the row will be removed from the report, including the event type rollups. This is consistent with COUNTER reports.

Scheduling Reports

Scheduled reports will be delivered following the completed month of reporting. For example, your April report will be delivered at the beginning of May.

To schedule reports for automatic delivery:

1. Go to the Artstor Report Page
2. Click "Create Report"
3. Choose your “Report”
4. Select “Format” 
5. Choose Scheduled under "Type"
6. Edit the Report Name and confirm receipt addresses 
7. Click “Continue”
8. Review the report confirmation information and click “Submit”
9. Your scheduled reports can be viewed in the "scheduled reports" tab above the report table

SUSHI Reporting

How to find your usage credentials:

Log into the Artstor Reporting Tool with your Artstor Administrative Account. Your Customer ID and Requester ID will be listed in the box labeled “Sushi Account Information.” No API Key is required for Artstor.

To set up SUSHI requests you need your administrative login information:

Base or Server URL: https://report.artstor.org/sushi/ 
Customer ID: (your institution's Artstor account code)
Requester ID: (your admin username)

Please contact Artstor Support if you don’t have access to these credentials.